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General terms and conditions of contract

For the purposes of these general terms and conditions of the Contract, the following definitions are apply:

Client: The client who benefits from the Service.

Supplier: Lake Boat S.r.l., (VAT and tax code: 04103180131), headquartered in Luisago (CO), Via Gorizia n. 13.

Parties: The Client and the Supplier collectively. Contract: The agreement between the Client and the Supplier, including the Supplier’s quote and all the general conditions set forth below and published on the website “www.lakeboatcomotour.com.” The Contract between the Client and the Supplier is considered concluded upon the Supplier’s receipt of the quote signed by the Client or the payment by the Client of even just a part of the Service price indicated in the quote. The Supplier’s receipt of the quote signed by the Client or the payment by the Client of even just a part of the Service price implies acceptance of all the general conditions set forth below and published on the website “www.lakeboatcomotour.com.”

Service: The rental of the Supplier’s Boat with a driver for the execution of sightseeing tours and events on Lake Como, as listed on the Supplier’s website “www.lakeboatcomotour.com.”

Boat: The Supplier’s vessel for the execution of the Service, registered in the RUDLN register (recreational unit register for rental) with the Authority of the Lake Como Basin and minor lakes.

  1. Object

The Contract regulates the Service provided by the Supplier. The communications for checking the availability of the Boat, even through the Supplier’s website “lakeboatcomotour.com,” are not binding on the Parties and do not give rise to any rights, including preemptive rights, in favor of the Client on the Boat, Service, or the date of its provision.

  1. Price and Payment

The price of the Service is as indicated in the Supplier’s quote. Unless otherwise specified in the Supplier’s quote, the Client must make full payment for the Service before boarding the Boat. The Supplier may refuse to perform the Service or suspend its execution and/or prohibit boarding the Boat without proof of the complete and irrevocable payment of the Service.

  1. Boat Handling and Onboard Operations

The handling of the Boat and onboard operations are exclusively carried out by the Supplier’s driver. Boarding, disembarking, and stops will take place at the locations indicated in the Supplier’s quote. If, during the execution of the Service, the Supplier’s driver, at his sole discretion, deems the boarding, disembarking, and stopping locations indicated in the quote to be unsafe and/or inadequate for the protection of the safety of passengers and/or the Boat, he may identify and use different locations for these operations. Passengers on the Boat are required to wear safety devices throughout the duration of the Service. In any case, if the driver, at his sole discretion, deems the behavior of the passengers to be unsafe and/or inappropriate to allow for the proper execution of the Service in compliance with inland navigation regulations and the protection of the safety of passengers and/or the Boat, he may refuse to perform the Service or suspend its execution and/or prohibit boarding the Boat. The Client is responsible for damages caused by him and the passengers to the Boat. Diving from the Boat is prohibited. Embarking animals is not allowed. In case of weather conditions assessed by the driver, at his sole discretion, as not suitable for the proper execution of the Service in compliance with inland navigation regulations and/or for the protection of the safety of passengers and/or the Boat, the Service will not be provided; in this case, the Parties will agree on a new date for the execution of the Service. The Supplier cannot in any case be considered liable to the Client or third parties for the delay or non-performance of the Service and its contractual obligations due to force majeure or unforeseeable circumstances, including but not limited to actions by public authorities, floods, low water levels, interruptions or suspensions of inland navigation, as well as interruptions or suspensions of the Service not attributable or otherwise independent of the Supplier’s will or arising from third-party suppliers of the Supplier.

  1. Client’s Withdrawal – Contract Duration

The Client has the right to exercise the right of withdrawal within 14 days from the day of the conclusion of the Contract, by sending a declaration to the Supplier’s email address tour@lakeboatcomotour.com . In the event of the Client’s exercise of the right of withdrawal at least 3 working days before the date set in the quote for the execution of the Service, the Supplier will fully refund the price paid by the Client for the Service; in the case of withdrawal by the Client communicated to the Supplier beyond the aforementioned deadline, the Supplier may retain the amount of money paid by the Client; in the case of withdrawal by the Supplier communicated to the Client beyond the 3 working days before the date set in the quote for the execution of the Service, the Client may demand from the Supplier twice the amount paid to the latter. The Contract terminates upon disembarking from the Boat, with no possibility of automatic renewal.

  1. Applicable Law and Jurisdiction

The Contract is governed exclusively by Italian law. For any dispute arising from or relating to the Contract, the exclusive jurisdiction is the court of Como.

  1. Privacy

The information is provided to the data subject at the time of data collection and published in the updated version on the company website www.lakeboatcomotour.com